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Refund Policy

Refund Policy

Thanks for shopping at RêvesdeRachel.

We truly apologize if you have unpleasant experience with your purchase!

Refunds are only offered for wrong-handed products or damaged products upon delivery. All refunds must be submitted within 5 days of receiving the package.

How to Request for a Refund or Exchange
Please write to us via email at or WhatsAp
p us at +6011 16380939 by stating the below details
•    Subject Line: Refund - #Your Order Number
•    Product Name:
•    Quantity:
•    Reason: Wrong product delivered or product damaged upon delivery
•    Photo of Product:
•    Comments (Optional):

We will then process your request accordingly. 

Contact Us
If you have any questions, contact us via email at or WhatsApp us at +6011 16380939

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